Returns & Refunds
We want you to love your purchase! If something’s not right, here’s what you need to know:
Return Eligibility:
- Return within 30 days of delivery.
- Items must be unused and in original packaging.
Non-returnable items:
- Gift cards
- Downloadable software
- Clearance/final sale items
Return Process:
- Email support@qualitymarts.com with your order number and reason for return.
- We’ll provide a return label and instructions.
- Refunds are processed within 5–7 business days after we receive the item.
Exchanges:
We offer free exchanges for damaged or defective products.
Shipping Costs:
Return shipping is the buyer’s responsibility unless the item is defective or incorrect.
Have questions? We’re happy to help.